ECF Help Desk Phone Numbers
Operational and Procedural Assistance
Callers needing assistance with operational and procedural CM/ECF issues - such as how to correct a filing deficiency, upload an order, or select the appropriate docketing event - should contact the case administrator staff at the appropriate office, using the CM/ECF Help Desk number listed below.
To determine the correct office, refer to the first digit following the two-digit year in the case number (e.g., in Case No. 25-10000, the digit “1” indicates Cleveland). Use the guide below to identify the appropriate office:
- 1 or 2 – Cleveland
- 3 – Toledo
- 4 – Youngstown
- 5 – Akron
- 6 – Canton
| Akron: (330) 252-6100 |
Canton: (330) 458-2120 |
Cleveland: (216) 615-4460 |
Toledo: (419) 213-5600 |
Youngstown: (330) 742-0920 |
Help Desk support is available from 9:00 AM to 4:00 PM, Monday through Friday, excluding legal holidays.
Technical Assistance
If the issue relates to CM/ECF technical matters - such as login, password, platform performance, or user account problems - please call the Court’s Information Technology (IT) Department Help Desk at (330) 458-2434.
*NOTE: The IT Department Help Desk is unable to assist with procedural matters related to bankruptcy cases and case filings; please call the appropriate office listed above instead.